Proudly driving excellence and growth for hotel teams worldwide
“The programme was like a ‘Eureka’ moment for me!
and many many more....
Hotel industry professional (20+years)
“The programme was like a ‘Eureka’ moment for me!
I realised that I had set goals and targets without knowing what was
really needed.
And not achieving these was stressful!
Once I understood the ’outcome’ it didn’t seem daunting at all! I now have more options and fewer goals as compared to the previous and
more motivated to make things happen.
Director of Sales, Luxury Hotel
“The training is very relevant to our area of work in the hotel industry. It encourages us to think differently and look for solutions when we are staring at the problem…and also not to over analyse the situation (as I tend to do).
Moreover the learnings can be easily applied to my area of work based on the specific situations and examples that were sited.”
Night Manager – The Mandrake, London
What appealed to me most is the process on how to understand people (guest perception as well as the team) better to be more effective.”
Front Office Manager
I am glad I invested in this program.
A very interesting, rewarding, and valuable experience during this unprecedented situation and the best investment I have made !
This course has changed my perspective of understanding how to handle guests and also myself and people /colleagues around me.
Many occasions the techniques which I learned during this course, has helped me in my personal life as well.
JUST DO IT
ABOUT
Hotelier Excellence™ is a new, refreshingly different and intensive Professional Development Programme delivered through Training Workshops and Personal Coaching by
Aurora Hospitality.
The Programme has been designed specifically to provide a hotel’s team with a sustainable transformation in their 3As™
Awareness – Attitude – Approach
The focus on ‘mindsight’ and leadership development - which when applied will directly impact revenue and enhance guest experience.
Hotelier Excellence™ was launched in 2020 and has already proved to provide excellent results for Hotel management and staff who have received this specialist training and coaching.
All courses are designed by Hotel Business and Communication experts.
Hotel Consulting
High revenue and profit oriented consulting for boutique, individual or group hotels. We welcome existing and start up hotel projects.
Training & Coaching
Essential Skills training hotel leaders, managers and front of house teams
Training & Coaching
Essential Skills training hotel leaders, managers and front of house teams
Leadership Development
Leadership is a quality that is acquired by way of experience and mindset.Hoteliers need not wait to be promoted to positions of leadership to acquire leadership qualities.Developing them at the start makes more possibility for excellence.
INQUIRE NOW
Leadership Development
The dynamics in a Hotel environment cause mindsets to become 'problem focussed' rather than 'solution focussed' Our signature coaching programme bings permanent shifts to being Solution Focussed.
INQUIRE NOW
'3A' Training
Training involves working with deeper mindset and beliefs that hold back excellence in the team members as well as team functioniong
INQUIRE NOW
Leadership Development
Leadership is a quality that is acquired by way of experience and mindset.Hoteliers need not wait to be promoted to positions of leadership to acquire leadership qualities.Developing them at the start makes more possibility for excellence.
'3A' Training
Training involves working with deeper mindset and beliefs that hold back excellence in the team members as well as team functioning
Team Coaching
The dynamics in a Hotel environment cause mindsets to become 'problem focussed' rather than 'solution focussed' Our signature coaching programme bings permanent shifts to being Solution Focussed.
Hotel Consulting
High revenue and profit oriented consulting for boutique, individual or group hotels. We welcome existing and start up hotel projects.
Training & Coaching
Essential Skills training hotel leaders, managers and front of house teams
Training & Coaching
Essential Skills training hotel leaders, managers and front of house teams
Leadership Development
Leadership is a quality that is acquired by way of experience and mindset.Hoteliers need not wait to be promoted to positions of leadership to acquire leadership qualities.Developing them at the start makes more possibility for excellence.
INQUIRE NOW
Leadership Development
The dynamics in a Hotel environment cause mindsets to become 'problem focussed' rather than 'solution focussed' Our signature coaching programme bings permanent shifts to being Solution Focussed.
INQUIRE NOW
'3A' Training
Training involves working with deeper mindset and beliefs that hold back excellence in the team members as well as team functioniong
INQUIRE NOW
TAKE YOUR HOSPITALITY PROFESSION AND BUSINESS
TO THE NEXT LEVEL
LEARN ESSENTIAL 'HUMAN' SKILLS TO PROPEL YOUR HOSPITALITY SKILLS FORWARD
HOTELIER EXCELLENCE™
Training & development course designed for Hoteliers.
The course has been developed to transform the 3As™ in your hotel team – Awareness – Attitude – Approach.